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Delivery Information

Shipping & Returns

Freight Charges
Freight charges will vary per order dependent on delivery location and the size/weight of the goods ordered. You will be advised once these have been calculated for your specific order.

Freight Carriers
Our carriers of choice are Australia Post. These companies offer excellent consignment tracking as well as professional handling of goods. These carriers give us the greatest level of flexibility with regards to nation wide/WorldWide coverage and ensures our freight charges are competitive.

  • Australia Post uses mostly post deliveries for smaller packages and any delivery addresses which are RMB or PO Box numbers. There are strict size limitations on Australia Post orders. 

We cannot accept liability for Courier, Cartage or Postage Damages and suggest all customers seek freight insurance at their expense. 


Returns & Refunds
All items purchased from Christianity Explained Ministry , are governed by a strict Returns & Refund policy. We will not accept returns or refund products based on any of the following reasons: Customer change of mind, Misuse, Accidental Breakage or any other reason not relating to product failure or the product not performing to its explanations & specifications

E-Books (Downloadables) Are Not Returnable Under Any Conditions
Our E-book products cannot be returned, refunded, exchanged or amended.